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Frequently Asked Questions

 

Content:


We have designed this section to help gaypedia’s members, owners, journalists and users to understand some of the functions we offer on the site:

 

1.            How can I become a member?

2.            What is a profile?

3.            What can I do as a member?

4.            What is a profile status and what is mine?

5.            How can I get to my profile?

6.            How can I change my address?

7.            What is my address used for?

8.            How can I change my username / login name?

9.            How can I change my picture?

10.        How do I become an owner?

11.        How do I become recognised as a journalist on gaypedia?

12.        What does “Meet Me” mean?

13.        What is a Trusted Member?

14.        How can I add other members to my friends, message partners or blacklist?

15.        How do I post a review?

16.        How do I post a blog?

17.        Can I post my own free-text blog?

18.        Where can I see all my posted blogs and reviews?

19.        Where can I see venue, destinations, events and member specific blogs and reviews?

20.        How can I search for members, venues, events or destinations on the site?

21.        How can I add a venue?

22.        How can I change information of a venue?

23.        How can I add a destination?

24.        How can I change information of a destination?

25.        How can I add an event?

26.        How can I change information of an event?

27.        How can I invite friends to the site?

28.        How can I tell my friends that I found a great gay and lesbian site?

29.        What is chat?

30.        How do I use chat?

31.        What can I use Top 5 for?

32.        What do the balloons mean?

33.        What information can other members and users see?

34.        How do I subscribe/unsubscribe to the gaypedia newsletter?

35.        How do I report inappropriate or offensive content?

36.        How do I remove a blog or review?

37.        What are peanuts and how do I get them?

38.        What can peanuts be used for?

39.        How can a member rate another member?

40.        How can I choose who I interact with on gaypedia?

41.        How do I let you know about suggestions I have for the site?


I. Frequently Asked Questions

 

1. How can I become a member?

 

Becoming a member of gaypedia is free, really easy and will give you access to an extended group of features that you cannot access as just a user.  You can click on “Need an account?” in the top right corner of the home page.  This is found right below the username and password fields.

 

Joining up is simple and after only a couple of minutes your profile will be completed and you will be registered.  To activate your account you will need access to the email address that you provided in your profile as we will send you an email that you should open and click on the activation link.  It is possible that this email will go into your junk mail folder so please check there if you do not receive it within a couple of minutes.  If you do not receive the email please send an email to member@gaypedia.com and we will re-send the notification email.     .

 

Members can only be individuals – if you represent a company or a bar, restaurant, publication, etc then join as a member and create a new venue (more about that later!).

 

Once you are a member, the fun starts!

 

2. What is a profile?

 

A profile contains all the interesting things about you that you have decided to share with your gaypedia friends.  Here you can review and update all your personal information. You also have the ability to

 

  • Write about yourself – including your likes/dislikes
  • Upload multiple photos
  • Share videos
  • Share travel information

 

3. What can I do as a member?

 

gaypedia members are very lucky!  As a member you can take full advantage of the site and are able to:

 

  • Make lots of gaypedia friends – just go to the profile of the member you would like to “meet” and click on the icon above the photo
  • Send and receive messages to/from other gaypedia members
  • Chat publicly or privately with gaypedia members in our chat room
  • See what your gaypedia friends are doing and where they are
  • If you are in contact with someone you would rather not be then you can control your friends list by blacklisting such people
  • Invite other members or friends to meet you during travels you have planned
  • Let others know what you are doing by adding destinations, venues, events and other items to your personal calendar

 

We will be launching new gaypedia features on a regular basis and will let you know what they are in our regular newsletter.  Come and try them out!

 

4. What is a profile status and what is mine?

 

All gaypedia members are assigned a status on the site (you cannot choose your own status!).  We have members, owners (of venues), journalists and administrators.

 

When you first join the site you will be a member.  Should a member also own a venue such as a bar, restaurant, hotel, club, etc as represented on gaypedia then such member can claim to be an owner. The owner status will prohibit any other member on gaypedia from updating venue information but will not prevent members from adding their reviews, photos or blogs of the venue.

 

Journalists specialising in travel and interested in contributing to gaypedia can apply for a journalist status. Reviews and Blogs written by journalists will be shown with a frame around to show that this is an entry written by a professional travel writer.

 

You can easily find out what your status is by going to your profile page. Here you need to select “Edit profile” in the menu box on the left hand side.  Your details page will open and you will see your status at the top of the page on the left hand side.

 

5. How can I get to my profile?

 

You first have to log in at the top right of the page. Please enter your username and password and select whether you want us to remember you for the next 14 days. Once you have clicked “log-in” the system you will have access to the members’ areas of the site.  In the top right corner of the screen, next to your user name you will see the word “profile”.  Click on this and you will be taken to your summary profile page.  You can see your more detailed profile on the “Profile” tab.  Photos and music are handled in the “Favourites” tab.

 

6. How can I change my address?

 

Once you are logged in, you can go to your profile. On the left hand side you will now find a menu that has the header “I want to ….” Here you will find a menu item “Edit profile” which will allow you to change all sorts of personal information, including your address.

 

7. What is my address used for?

 

Your address will not be available to other members or even your gaypedia friends.  It is up to you to share your address directly with people, but we would encourage caution and stress that this is at your own risk.  gaypedia will only use your address to enable us to identify where you are based to help you get the most out of the site - providing your proximity to venues, events, destinations and other members.

 

8. How can I change my username / login name?

 

If you have second thoughts about your user name and would like to change it then you will need to contact us.  Just drop us a line at member@gaypedia.com and we will see what we can do for you but our philosophy is that anything is possible!

 

9. How can I change my picture?

 

Once you are logged in, you can go to your profile. There are two ways to change your photo: (1) under the “Favourites” tab you will see “Click to add images”.  You can upload a photo and if you click the “default?” button that photo will be the one shown on your profile page; or (2) From your summary profile page you will see on the left hand side a menu that has the header “I want to ….” Here you will find a menu item called “Edit profile” which will allow you to change your picture.

 

10. How do I become an owner?

 

Should you as a member also own a venue represented on gaypedia then you can claim to be the owner. The owner status will prohibit any other member on gaypedia from updating your venue information and you get the change to better represent your place on our site.

 

To apply for the owner status is very simple. Please go to the venue description pages of your place. On the left hand side you will find the menu “I want to …” and in there you will see the menu item “Claim to be an owner”. Once you have selected the item, the site will tell you what you need to do.

 

After you have completed the process we will get in touch with you shortly to discuss your status change.

 

Please understand that this process is designed to prevent fraud to the extent possible. Only owners should have the right to claim venues and we want to ensure that this is done properly.

 

Furthermore, please understand that we have an interest in fresh and up-to-date content. We therefore have to reserve our right to change your owner status back to a member status should you not frequently update the information about your venue.

 

11. How do I become recognised as a journalist on gaypedia?

 

Journalists who are interested in contributing to gaypedia can apply for a journalist status. Reviews and blogs written by journalists will be shown with a frame around the piece to show that this is an entry written by a journalist.

 

To get this status just drop us an e-mail at owner@gaypedia.com with the following information attached/included:

 

  • The legal name of your company if applicable
  • Your full name and function within the organization
  • Your username on gaypedia.com
  • Full address
  • Prove that you are a journalist by either
  • sending us two articles that you have written and which have been published in magazines or other relevant publications. Those articles need to be recent and have been published within the last 6 months; or
  • providing us with a letter of recommendation by a publication you frequently write for

 

You do of course not need to provide the above information if we know you personally or if you have written about us before. In this case you should only send us an e-mail with your username and your full contact details.

 

Once we have received the above information we will decide on your journalist status. Should we have enough documentation we will change your status and notify you immediately. However, we reserve the right to either request additional information or deny your status change.

 

Please understand that this process is designed to prevent fraud to the extent possible. We are aiming to provide our members with decent quality content and have to ensure that only such members become journalists that have the qualification to provide professional content to our portal.

 

12. What does “Meet Me” mean?

 

You might have seen the option to “Meet me” when you set up your profile.  With activating this flag, you will be shown as a Member that has an interest in meeting with other people during travel or while bar hopping. You can actively search for Meet me members in your profile and can easily start communicating from there.

 

13. What is a Trusted Member?

 

We want to ensure that our community is as safe as we can for all members that participate in “Meet Me” (see above).  We have therefore introduced the concept of Trusted Member to ensure that certain profile information (including the physical address) is verified by us before we grant a member the Trusted Member status.

 

Members who request the “Trusted Member” status have a letter mailed to their physical address and confirm that they have received the letter.  From time to time we might request additional information from the member. 

 

To become a Trusted Member, you need to log in and go to your profile.  On the left hand side you will find a menu that has the header “I want to ….” Here you will find a menu item “Edit profile” which will bring you to your personal information.  Select the button entitled “Become a Trusted Member”. 

 

Please note that we reserve the right to change your status back to a member status without prior consultation with you.

 

14. How can I add other members to my friends, message partners or blacklist?

 

You have three ways to do this:

 

  1. You can go to the Members section of the site and search for members that meet certain criteria like for example
    1. All members in a certain region
    2. By language
    3. Members who have a “Meet me” active status
    4. Age range
    5. Specific user name
  2. You can search for Members in the meet me tab of your profile page. Here you have the ability to type in criteria you are interested in and see which members fulfil such requirements
  3. You can search for Members in the summary tab of your profile but without selecting any filters.

 

Once you have found the member you would like to add as a friend, as a message partner or blacklist you click on the profile. When the profile is open you will find three buttons above the pictures / contact details box where you can select what you would like to do – invite to be a friend, add to message partners or blacklist.

 

15. How do I post a review?

 

All reviews on gaypedia are specific to a venue, event or destination.  The easiest way to write a review is to select a venue, event or destination you would like to write about.  When you have opened the relevant item you will find a menu on the left hand side with the header “I want to …” Within that menu you will find a menu item “Review this ….” Please click on the link and follow the instructions.  It is that easy.  Your reviews will be listed on your summary profile page.

 

16. How do I post a blog?

 

All blogs on gaypedia are specific to a venue, event or destination.  The easiest way to write a blog is to select a venue, event or destination you would like to write about.  When you have opened the relevant item you will find a menu on the left hand side with the header “I want to …” Within that menu you will find a menu item “Blog this ….” Please click on the link and follow the instructions.  It is that easy.  Your blogs will be listed on your summary profile page

 

In addition to the venue specific blog you can also create blogs about anything you want to blog about!.  You can do this by going to your profile page. Here you can click on “Create My Blog Entry” on the left hand side in the menu “I want to…”  Then just follow the instructions.

 

17. Can I post my own free text blog?

 

Of course – write about anything you want to: music, fashion, news, your day – it is up to you!  Recent blogs will be shown in the main Blogs section of the site.

 

18. Where can I see all my posted blogs and reviews?

 

Just go to your profile. On the left hand side you will find a menu with the header “I want to …” Within that menu you will find two entries, “Show [username] reviews” and “Show [username] blog”. Click on the one you would like to see.

 

19. Where can I see venue, destinations, events and member specific blogs and reviews?

 

You can look at the reviews or blogs of any specific event, member or venue by going to that venue and looking for recent reviews or recent blogs on the left hand side.

 

20. How can I search for members, venues, events or destinations, on the site?

 

You will find two searches on gaypedia:

 

  • Search on homepage: The search on the homepage will search for content on the site as well as for relevant gay information in Google.
  • Search on the Summary tab on the members profile page: Here you can search for members that fulfil your search criteria

 

21. How can I add a venue?

 

You have to be a member, journalist or owner before you can add any content to gaypedia. Once you are a member and logged in you can select Venues on the top menu of the site. The link will take you to the search section for venues. Below the green search box on the right hand side of the site you will find an “I want to…” menu. Here you can select the “Add venue” entry. The site will now lead you through the various steps necessary to add a venue.

 

22. How can I change information of a venue?

 

You have to be a member, journalist or owner before you can change any content on gaypedia. Once you are a member and logged in you can select Venues. The link will take you to the search section for venues. You can now search for the venue you would like to edit.

 

Once you are in the venue you will find an “Edit venue details” entry in the “I want to…” menu on the left hand side of the site. When you click on this link, you will be able to modify the content for this particular venue.

 

Please note that this link will not be available if the owner of the venue has claimed this venue as his/her own. Then only he or she will be able to modify data for this particular venue.   You will still be able to add blogs or reviews.

 

23. How can I add a destination?

 

You have to be a member, journalist or owner before you can add any content to gaypedia. Once you are a member and logged in you can select Destinations. The link will take you to the search section for Destinations. Below the green search box on the right hand side of the site you will find a “I want to…” menu. Here you can select the “Add a destination” entry. The site will now lead you through the various steps necessary to add a destination.

 

It is important when you add a destination to make sure that the box you draw around the city on the map covers the entire destination and that when you have saved the destination you go to the Cities tab and select “Add city” for each relevant location listed.

 

24. How can I change information of a destination?

 

You have to be a member, journalist or owner before you can change any content on gaypedia. Once you are a member and logged in you can select Destinations on the top menu of the site. The link will take you to the search section for Destinations. You can now search for the Destinations you would like to edit.

 

Once you are in the Destination you will find an “Edit this destination” entry in the “I want to…” menu on the left hand side of the site. When you click on this link, you will be able to modify the content for this particular Destination.

 

25. How can I add an event?

 

You have to be a member, journalist or owner before you can add any content to gaypedia. Once you are a member and logged in you can select Events on the top menu of the site. The link will take you to the search section for Events. Below the green search box on the right hand side of the site you will find a “I want to…” menu. Here you can select the “Add an event” entry. The site will now lead you through the various steps necessary to add an event.

 

26. How can I change information of an event?

 

You have to be a member, journalist or owner before you can change any content on gaypedia. Once you are a member and logged in you can select Events on the top menu of the site. The link will take you to the search section for Events. You can now search for the Event you would like to edit.

 

Once you are in the Event you will find an “Edit this event” entry in the “I want to…” menu on the left hand side of the site. When you click on this link, you will be able to modify the content for this particular Event.

 

27. How can I invite friends to the site?

 

The easiest way to invite a friend to gaypedia is to let us help you. There are two ways to do this:  (1) When you go to your profile page you will find a menu item “Invite somebody to gaypedia” in the left hand side menu box “I want to …” The site will prompt you to enter your friends e-mail address and we will do the rest for you; or (2) From the home page you will see a link at the top entitled “Tell Friend”.  Click on this and enter your friend’s email address.

 

In either case, your friend will receive an invitation e-mail from us with all the necessary details for him / her to join the site.

 

28. How can I tell my friends that I found a great gay and lesbian site?

 

Very simple… just click on the Tell Friend menu on the top of the page and enter your friends e-mail address.  We will send him/her the link for you.

 

29. What is chat?

 

gaypedia has its own chat function, letting you “speak” with other gaypedia members in real time.

 

30. How do I use chat?

 

You will find the chat tool in your profile on the left hand side of the screen, just under your rating.  Click on “Open Chat Window” and you will see a list of ongoing chats you can participate in on the left hand side of the page.

 

We have one general chat called gaypedia that all members are automatically invited to. If you would like to chat there, just click on gaypedia and start writing your messages. On the right hand side you will be able to see which other members are currently participating.

 

One tip: you can click on one of the participating members and see additional information about that member (picture, gender, age, location).

 

You also have the ability to create your own personal chat room. Simply click on the “Add new chat” on the upper left hand side. The site will now ask you for a name and topic for the chat room you wish to create. You also have the ability to decide whether a chat is public (all members can participate) or private (your friends and people you invite can participate).

 

Once you have created your personal chat room you will see the members that are participating in your chat on the right hand side. You can change their participation abilities by clicking on the member you would like to change the status for.

 

When you have clicked “Invite all friends” you will now see all your friends that are currently online. If you have not clicked “Invite all friends” you can invite members that are currently online. You can do this by clicking on gaypedia and then on the member you would like to invite.

 

You can delete your chatroom by clicking the red X right next to it on the top of the chat window and also by closing the chat window. All chats are reset once the last member participating or the administrator of a chat has left the chat room.

 

31. What can I use Top 5 for?

 

The Top 5 section of the site is designed to show you the most popular places in the destination you would like to visit at a glance. Once you have selected a destination the site will show you the best rated restaurants, bars and hotels and will also give you an idea which events are happening while you are planning to be there.

 

In addition you will have the ability to receive general information on the destination that you may find useful.

 

If you are interested in seeing the Top 5 rated Destinations, then you simply have to go to the homepage where we list them for you.

 

32. What do the balloons mean?

 

So, you are all wondering what the numbers in the balloons and the colours of the balloons signify.  Well, this is a little gaypedia inside information which we would like to share with you:

 

  • The number inside the balloon denotes the attraction (or “coolness”) of the venue, event or destination.  This is a formula based on the number of blogs, the number of positive reviews and the number of times the item has been viewed. 
  • The colour of the balloon depends on the average rating that the item has received.  If it is red then the average member rating is 0-2, if yellow it is 2-3.5 and if green then it has rated a score of 3.5 or above with members.

 

If you have more questions about this then just drop us an email at member@gaypedia.com

 

33. What information can other members and users see?

 

Users will not be able to see any information about members unless they register as a member themselves.

 

Members who are not friends can only see summary information about you including your date of birth, nationality, sexual orientation, profile photo and your city/country.  Members who are friends will be able to see that same information plus your email address and details of your travels.

 

34. How do I subscribe/unsubscribe to the gaypedia newsletter? 

 

When you are logged in to the site, click on “I want to….edit profile”.  There is a check box that should be ticked in the profile.  To unsubscribe from the newsletter you should untick that box.

 

If you are not a member of gaypedia you can still receive the newsletter by entering your email address on the home page under “Subscribe newsletter”.

 

35. How do I report inappropriate or offensive content?

 

If you come across inappropriate or offensive content then you can either send an email to member@gaypedia.com or you can go to the venue, destination, etc and on the left hand side of the page you will see “I want to…” – click on “Report improper content” and we will be notified and will investigate.

 

36. How do I remove a blog or review?

 

Just click on the blog or review that you want to remove and as long as you wrote it (!) you can choose under the “I want to…” list to “delete” the item.

 

37. What are peanuts and how do I get them?

 

Members get awarded peanuts for many things that they do on the site.  For example:

 

  • Adding a destination: 10 peanuts
  • Adding a venue: 8 peanuts
  • Adding an event: 5 peanuts
  • Inviting a friend: 2 peanuts
  • Adding a review: 1 peanut
  • Adding a blog: 1 peanut

 

We will be running competitions and/or promotions from time to time when you can earn more peanuts.  So, start collecting now….

 

38. What can peanuts be used for?

 

That would be telling….all will be revealed in due course…

 

39. How can a member rate another member?

 

You can rate a member by logging in, clicking on that member and then selecting the number of balloons that represent the rating.  Five balloons is highest and one balloon is the lowest.

 

40. How can I choose who I interact with on gaypedia?

 

You can only message members when they are a message partner or a friend.  You might choose to ask someone to be your message partner before inviting them to be your friend.  A message partner is only able to send you messages but will not have access to your travels, calendar and more detailed profile information.

 

You can select in your member profile how you would like to interact with other members on the site. This allows you to define which information you want to share with other participants on gaypedia. Here is a list of what you can do in increasing order of approachability:

 

Trusted Members Only: Only members that have the Trusted Member status can send messages to you.  Further information on becoming a Trusted Member is provided above

 

Friends only: Only members that you have accepted as friends can send messages to you

 

All members: There are no restrictions in place. Any registered member with gaypedia will be able to exchange messages with you as long as they are not blacklisted by you


It should be noted that the chat room does not contain any restrictions. You can freely chat with all members as long as they do not blacklist you or you do not blacklist them. However, you have the ability to create a private chat room which will allow you to only invite your friends.

 

41. How do I let you know about suggestions I have for the site?

 

We would love to know what you think about the site, including an suggestions for the future, comments on the site and bugs you might find (not too many we hope).  Just drop an email to member@gaypedia.com. 

 

 

 

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